Name: Sandy Schiffer
Lead Source: ePrice-Details
Lead Received on: 12/5/2009 10:17:00 AM
Q: Did your salesperson provide you with a fast and professional response to
your inquiry?
A: Yes
Q: Are you completely satisfied with your salesperson's peformance so far?
A: Yes
Q: Please choose the statement below which best describes your current
status:
A: Have postponed purchasing until later
Q: Is there anything we can do to earn your business?
A: No
Q: If Yes, please explain:
A: The gentlemen at Millsboro were very welcoming and kind. I have just decided
to wait until the spring to continue looking for another vehicle. ! I will
contact a Preston dealership when I continue my search. Thanks.
Steve,
Permit
me a moment to thank you, Abel and Bob for the courteous and professional
manner in which you treated me and my wife during our visit with you to
purchase the 2001 Silverado Pickup. Your patience, discussion and
understanding of our personal and financial situation made it much easier to
decide on not only which vehicle to buy, but to also purchase a Preston Motors
auto.
You
are aware that we have auto sales family members, but we felt your presence
lent itself more to the type of sales professional we wanted to associate
ourselves with in this purchase. Your approach to my wife’s request for
item considerations was the point that caused us to make the final
decision. I have already handed out one of your cards as I believe that
if you treated us fairly, you treat all your customers the same way.
Thank
you also for agreeing to fix some of the issues we brought to your attention.
The
major key scratch that someone did on the side of the truck.
The
4 holes on the back bed gate.
The
gas gage not functioning properly (the tank is full, yet the needle bounces all
the way to full, then back to empty, then to ½, then back to empty, then full)
off and on going home and coming back to your dealership.
Abel
and I met with the gentleman you recommended and he told us that the detail man
would let them know when he would be there and they would call me.
On
the gas gage, I would like to make an appointment as soon as possible.
FYI, in working for the Census Bureau, I travel throughout the State of
Delaware and would not like to take a chance that the gas gage would mark
either ½ or full and it would be empty.
One
last point. I will bring the LTC Operators Manual that I forgot to
leave. My wife is still looking for the other key and I am hoping she
didn’t leave it in a public place. She had other keys and all her store
key chain cards on it and is very worried about it. I hope she finds
them.
Again,
thank you and thank you for the consideration you give the request to have the
gas gage situation fixed as soon as possible.